Return & Exchange
, we are committed to delivering a refined shopping experience and maintaining the highest standards of quality in every piece.
Kindly review our Return & Exchange Policy carefully before completing your purchase.
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Exchange Policy
• Exchanges are accepted within 48 hours of receiving the order.
• Items must be returned in their original condition:
• Unworn
• Unwashed
• Free from perfumes or makeup stains
• With original tags and packaging intact
• Exchanges are allowed for the same value or higher (price difference must be paid if applicable).
• The customer is responsible for shipping fees related to the exchange process.
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Return Policy
• Returns are accepted within 24 hours of receiving the order only.
• Refunds are processed within 3–7 business days after the item is received and inspected.
• Shipping fees will be deducted from the refunded amount.
• Custom-made, altered, or discounted items are non-returnable.
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Manufacturing Defects
In the rare case of a manufacturing defect, please contact us within 24 hours of delivery with clear photos of the issue.
In this case, By.Jaz will cover all related costs.